Contact Grizzley's Cleaning Service

How much will my carpet cost to be cleaned?

Grizzley’s Mornington Peninsula Cleaning Services will provide you with a quotation over the phone.  We have a minimum charge which will cover the cost of two rooms.  If you have only 1 room to be cleaned you may want to add a couple of mats to this room to give you a better value for money service.

How often should carpets be cleaned?
Generally carpets should be cleaned between 12-18 months. However, in some cases regular cleaning every 6 – 12 months is recommended. Regular vacuuming of your carpets will also deter the amount of dirt trapped in the carpet fibers.
What is the difference between DRY CLEANING and STEAM CLEANING?
Carpet Steam Cleaning –  this method involves prespraying your carpet with a commercial grade chemical and emulsifier which helps break up dirt and grime from your carpets including your most heavy traffic areas such as hallways, entrances and lounge rooms. Using hot steam we then extract both the dirt and excess water from deep down from your carpet fibres.

Dry carpet cleaning method uses a rotary machine where a pad is applied to the bottom of. The carpet is presprayed with a dry carpet commercial grade chemical and emulsifier the pad is soaked and squeezed slightly before putting then placing the pad on the driving brush and a buffing method is used to clean the carpet. This pad absorbs limited dirt and is classed as maintenance clean as it does not get down into the fibers of your carpet and no extraction method is completed. Carpet manufacturers recommend in their maintenance brochures that this type of method NOT be used on carpets as it leaves soapy residue and may distort some types of fibers.

How long will my carpets take to dry?
Using the latest truck mounted technology Grizzley’s Mornington Peninsula Cleaning Services is able to extract about 90% of the water from your carpet using the steam cleaning method. Therefore drying times have been reduced dramatically anywhere between 3 – 6 hours subject to weather, air flow and the type of carpet fiber.
Can you remove stains from my carpets?
Most stains are removed by our normal cleaning process as they are sometimes spot stains. Some stains that are more deep down stains can be treated and removed or reduced by upto 97%. Carpet Cleaning Mornington Peninsula however cannot guarantee 100% removal but we try hard. If the stain has been tampered with and the correct remedies have not been applied then permanent damage has been done.
Does regular Steam cleaning wear the fibers of my carpets?
No! Dirt acts as an abrasive when trapped in your carpets causes it to wear prematurely overtime. Regular vacuuming and Steam Cleaning protects your carpet.
Do I need to move my furniture?
No. Your technician will move furniture where it is safe to do so. Wall units and heavy furniture will not be moved along with electrical items due to occupational health and safety. However it is recommended that any fragile or breakable items should be safely stored during cleaning.
What is the difference between a spot and a stain?
A spot is a superficial substance that is on the external or top of the fiber, such as dirt, grease, food etc. A stain is more advanced penetrating into the carpet fiber and in some cases the underlay such as urine.

Please refer to Can you remove stains from my carpets?

What guarantee does Grizzley's Mornington Peninsula Cleaning Services provide?
Grizzley’s Mornington Peninsula Cleaning Services is happy to reclean the area if you are not satisfied.  Please note Grizzley’s Mornington Peninsula Cleaning Services will endeavor to provide a quality job the first time round.  Pre existing damage such as stains and aged worn carpet needs to factored into and the service provided as extra charges may be applied.